STORE POLICY  

 

PROCESSING AND SHIPPING 

 

WE ARE OPEN MONDAY - FRIDAY 10AM - 5PM 

HAIR ORDERS ARE NOT PROCESSED ON THE WEEKENDS OR ON HOLIDAYS PLEASE ALLOW 1-2 BUSINESS DAYS FOR PROCESSING AND 2-5 DAYS FOR SHIPPING 

 

 

LOCAL PICKUP 

 

IF HAIR NOT INSTOCK 2-5 BUSINESS DAYS

 

BEFORE PICKING UP YOUR ORDER PLEASE WAIT FOR A NOTIFICATION VIA EMAIL OR TEXT WITH LOCATION , DATE AND TIME . PLEASE MAKE SURE YOU ENTER YOUR CONTACT INFORMATION CORRECTLY 

 

RETURNS / REFUNDS 

All SALES ARE FINAL NO RETURNS OR REFUNDS

 

 

FAQ’S 

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• HOW LONG WILL IT TAKE MY HAIR TO COME IN ? IT TAKES 1-2 DAYS TO PROCESS AND AFTER THAT YOU SHOULD RECEIVE YOUR ORDER WITHIN 2-5 BUSINESS DAYS 

• HOW LONG WILL THIS HAIR LAST ? OUR HAIR LAST 1-2 YEARS DEPENDING ON HOW YOU TAKE CARE OF IT TREAT IT LIKE YOUR REAL HAIR 

• HOW MANY BUNDLES I NEED FOR A FULL LOOK ? 18'-26' 3 BUNDLES OR MORE 28'-32' 4 BUNDLES OR MORE 34'-40' 5 BUNDLES OR MORE 

• CAN I COLOR THIS HAIR ? OUR HAIR IS 100% UNPROCESSED VIRGIN HAIR . YOU CAN COLOR AND DYE THE HAIR , BUT ONCE VIRGIN HAIR IS DYED IT IS NOT VIRGIN HAIR ANYMORE KEEP HAIR CONDITIONED AND MOISTURIZED  

 

HOPEFULLY THIS ANSWERED YOUR QUESTIONS ! IF YOU HAVE ANY OTHER QUESTIONS THAT WERE NOT LISTED PLEASE DONT HESITATE TO FILL OUT A CONTACT FORM OR EMAIL US DIRECTLY AT info.tweetscollection@gmail.com LIST YOUR NAME , ORDER NUMBER AND YOUR QUESTION AND WE WILL GET BACK WITH YOU . THANKS FOR SHOPPING LADIES